Profile

ABOUT US

Founded in 1983, Cleanco has grown to become UAE’s leading Facility Management Company. Our strategy has been strongly focused on integrating people, facilities, processes and technology into a single interactive solution, creating an optimal working environment, ensuring smarter business through optimized asset management.

We offer a wide range of services such as Cleaning Services, Corporate and Residential Maintenance, Rope Access Cleaning, Housemaid Services,Manpower Support Services as well as Facility Management. Our growth and improvement strategy remains squarely focused on how we tailor our solution as per client’s requirements, manage risk and engage our team of 10,000 employees who relentlessly work towards achieving company’s goal.

Our commitment towards customer services is reflected in our impressive client portfolio which includes Corporate, Industrial, Government, Healthcare, Educational, Hospitality and Residential Sectors.

Meeting the challenges and continually exploring the concept of quality services have allowed us to stride more consistently on the road towards success. Our strategy remains squarely focused on the innovation, service and results we provide our customers.

The overall strategy for the future is  strengthening our foundation by managing the basics to improve organizational efficiency and increase capacity by continuously innovating and upgrading our technological processes and operation management to a new level which meets our client’s requirements.

At Cleanco, our ultimate goal is to meet and exceed our customer’s expectations through service optimization and people empowerment.

Vision

To be preferred Cleaning & Facility Management Service Provider in the UAE through the exceptional service and people

 

Mission

To develop, operate and maintain high quality standard services and safety to ensure customer satisfaction, add value, innovative service, management support and exceptional experience.

 

Values

Customer; We work to provide high level services to exceed customer’s expectation & ensure long lasting partnership

People; We recruit, train, care , develop & motivate

Services; We continue to improve, develop innovative & add value to continually be strives for service excellence

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Why Us ?

Strategy

Keystones

Social Responsibility

We work in close collaboration with our customers to identify their needs, mitigate risk and create a transparent solution to tailor their needs in order to achieve excellence. Our strategy remains squarely focused on the innovation, service and results we provide our customers. Our approach is to take a holistic view of the environmental, economic and social impact of our offerings. We consider how each solution increases efficiency, minimizes use of natural resources and improves safety.

Service Delivery

We put great effort into understanding our customers needs. We believe that  operational plans, objectives and targets have to be directly driven by customer requirements

At CLEANCO, our main objective is to create value for our clients through our service offerings.  We deliver a wide range of self-performed services that can be combined in numerous ways according to our customer’s requirements. Our approach is based on processes, methods, and skilled employees. This way we ensure that our customers receives a detailed, professional, and consistent level of quality in the services delivered.

For each of the services we provide a team that delivers a solution that accommodates our clients’ needs and gets the desired outcome. We ensure that our services are delivered with the following parameters:-

  • Consistent high quality
  • -High productivity and cost-efficiency
  • -Low environmental impact
  • -Stable delivery methods

Performance Management

We have developed Key Performance Indicators  to evaluate the effectiveness and quality of our services and ensure our clients receive the most out of our relationship. We have defined performance indicators to provide a focus for measuring and reporting, creating shared value, sustainability and compliance which includes employee engagement, employee turnover rate, measuring customer satisfaction and service competence.

Our platform is built on three keystones- Customer, People & Strategy

CUSTOMER FOCUSED

Our primary focus is our customers. We ensure our service delivery model reflects the quality of service in order to ensure that our clients receive only the very best service experience.

PEOPLE MANAGEMENT

Our people are our greatest asset. We excel in human resource management, which enables us to deliver excellence in our service offerings. We mitigate risks and volatility transferred from our customers by applying leadership skills, HR and EHS policies, employee training.

INTEGRATED FACILITY SERVICE

Integrated Facility Service is our strategic aim. We advance our service offering towards IFS by developing our facility management capabilities.

TAILORED TO CUSTOMER NEEDS

We can tailor our solutions according to our customers need. Whether you are looking for a single service or integrated solutions, we design our processes to deliver consistent and high quality results. 

MEETING CUSTOMER EXPECTATIONS THROUGH BETTER COLLABORATION

At Cleanco, our ultimate goal is to meet and exceed our customer’s expectations through service optimization and people empowerment.

We work in close collaboration with our customers to identify their needs, mitigate risk and create a transparent solution to tailor their needs in order to achieve excellence.

PROCESS FRAMEWORK

Our processes framework enables us to provide a greater focus on our customers to provide more consistent service delivery, increased reliability and an ability to replicate our success and rectify errors.

“We identify the environmental impact of our operations on the natural environment, and preserve the biological diversity of the destinations where we are present. We strive for energy efficiency and responsible use of resources”

CLEANCO supports the environment and continually monitor our ethical and cultural standards to make a positive impact on the surrounding physical and social environment .Our passion for innovation goes into how we think about social responsibility.

We are committed to improving the quality of facilities by delivering a sustainable cleaning concept that reduces environmental impact. Customers can expect us to be an integral part of their health, safety and environmental policies.

We are an ethical company dedicated to ensuring that we use only those resources required to achieve our legitimate business objectives, while doing what we can to conserve existing natural resources to ensure that there will be sufficient resources for future generations, while also contributing to our communities.

CERTIFICATIONS

Cleanco is an IS 9001,ISO 14001, and OHSAS 18001 certified company; and we expanded our foray by being a member of IRATA (International Industrial Rope Access Trade Association) that ensures highest levels of safety for Rope access specialists. We impart highly professional hands on training which is affiliated and certified by BICSc (British Institute of Cleaning Sciences)

BICS

ISO 9001

ISO 10002

ISO 14001

OHSAS 18001